Managed IT Support Services for
Small and Medium Business
Managing and maintaining a complex, multi-user network is not an easy job. Keeping it available, affordable, and reliable is even more difficult. When your IT system goes down, your business will come to an abrupt halt if you are relying on traditional break/fix contractors.
That is where Reliable IT Solutions comes in.
We understand that IT is crucial for almost every aspect of your business. Therefore, the experienced staff at Reliable IT Solutions focuses more on preventing a problem rather than fixing the same once it occurs and hampers operations. We consider it our prime duty to ensure that your network system, computers and laptops are always maintained in an efficient, working condition. In the rarest case that if there is a problem, our proactive professionals are capable of seamlessly resolving it.
Our managed IT services broadly cover the following areas:
Managed Services for Small and Medium Size Business: We know you are busy in expanding your business so we come to your aid and eradicate the stress associated with managing your IT needs. Our professional will analyze your tech support needs and plan the most efficient service plan followed by regular monitoring of the system.
Network management and monitoring: We make network infrastructure management magically simple through our varied networking products including load balancing, firewall, wireless, LAN, content filtering and WAN optimization platforms.
Manage and Monitor
Your Network Efficiently
We offer proactive network monitoring services using which you can ensure the system’s performance and resolve issues even before they start interfering with your work.
Reliable IT Solutions uses state-of-the-art technology, your network administrator will receive a message when the system faces technical grievance.
Server management: Server infrastructure is efficiently managed by our team to ensure that the vital IT services are always up and running. We cover an array of operating systems including Windows, Linux, MAC, and so on.
On-site Technical Assistance: As part of our Managed IT Support plan, Reliable IT Solutions provides on-site technical assistance and repair services in Sydney. Allow our IT service professionals to look after your software and upgrade needs so you can carry on with your tasks. Our IT professionals are well equipped to handle issues that your computer may get affected by.
Remote Technical Assistance: Once you come to us with your problem, we do not outsource it to other company. All the tasks are handled by our in-house technical staff in Sydney and Central Coast.
The main advantage of using remote tech support services is that it brings IT support to our fingertips. In this plan, you can expect a system using which our technician gains access to your system, troubleshoots the issue and guides you to resolve the issue.
Business Relocation Managed IT Services: Relocating your business and thinking about your expensive equipment and mission-critical applications? Talk to us and we ensure that your downtime is minimal and you have a safe and smooth network migration. As soon as you are relocated, find your systems online in their original position.
With Reliable IT Solutions
its different because…
Our specialists possess ample experience and expertise to ensure a smooth running of the complete infrastructure, from the server to network and device.
Extremely timesaving and cost-effective service that aims at problem reduction through continual server examination and automatic repairs, leveraging the most updated technology.
Flexible solutions through onsite support, remote access and phone support in order to meet customized business requirements.
No surprises and no bill shock – get the services you need, all for a flat monthly fee
